Innovation Labs

Juan
Mónaco

Results
  • Turned pro in 2002
  • Started working with Adolfo in 2011 when ranked near #50 ATP
  • Since 2011, he won 6 of his 9 ATP Titles
  • In July 2012, he reached his career high ranking as ATP#10, breaking into the coveted ATP Top Ten

Guillermo García López

Results
  • Turned pro in 2002
  • Started working with Adolfo in 2012 when ranked #65 ATP, and retained him as performance coach until his retirement in 2021
  • From 2012 to 2015 he won 3 of his 5 ATP titles and played another two finals
  • In 2015, he reached ATP #21 Ranking

Santiago
Giraldo

Results
  • Turned pro in 2004
  • Started working with Adolfo in 2011 when ranked outside of the #50 ATP
  • In 2013, when he nearly fell out of the top 100 ATP Ranking, Adolfo joined his team full time.
  • In 2014 he reached his career high ranking ad ATP #28 and played his first ATP 500 Final.

Innovation Labs

For an international food and beverage group wanting to improve employee performance and profitability

client

International Hospitality Group

industry

Hospitality

Duration

6 months

services

Innovation Labs

Change Management

How can we improve employee performance and profitability in our "bars" sections (vs sit down restaurant section)

How can we motivate team members to act like owners so they drive/motivate themselves

Instead of having employees, the group would “rent” out spaces at their bars to small entrepreneurs who ran their own bartending businesses and shared profits as well as losses. Engagement and customer service skyrocketed and profits went up

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